• What should I do if I didn’t get my shipment?
We would be happy to answer your questions! Please call us at toll free number 855-255-MHEZ so we can assist you with your shipment issue. If you were given a tracking number, please contact the company with the tracking number as well to see where the package is en route.

• What should I do if my shipment is damaged or defective?
We would be happy to answer your questions! Please call us at toll free number 855-255-MHEZ and we will give you instructions on how to package and return the shipment.

• What if I was shipped the wrong bottle and it’s not what I ordered? We would be happy to answer your questions! Please call us at toll free number 855-255-MHEZ and we will give you instructions on how to package and return the shipment.

• What should I do if I don’t feel well on the supplement?
Please stop use of the supplement and call your physician as soon as possible. Since your symptoms may not be related to the supplement, please do not just stop the supplement and disregard the part about seeing your physician. You should see your physician even after you’ve stopped supplement for a full medical evaluation. If your physician is unavailable, please see a covering physician or go to the nearest emergency or urgent care department for full medical evaluation. Again, your symptoms may not be associated with the product so please seek medical evaluation and stop all extraneous non-prescription supplements.

• What should I do if I don’t know how to use this supplement?
We would be happy to answer your questions! Please call us at toll free number 855-255-MHEZ and we will attempt to explain usage of the supplement. You may also see your physician about how to use this product.

• Can I return supplements after I’ve opened the bottle?
Once you have opened your product, we can not take it back for a refund or exchange because the products are no longer in a re-saleable state. Please do not open and keep your receipt/invoice until you are sure you are going to use it. We will take returns and exchanges up to 30 days of date of shipment to you. Your credit card will be reimbursed the amount of the product minus the shipping cost of the return or exchange.

• Can I return supplements if I haven’t opened the bottle?
We will take returns and exchanges up to 30 days of date of shipment to you. Your credit card will be reimbursed the amount of the product minus the shipping cost of the return or exchange. The package must be sealed and in re-saleable condition, in original condition for return to be given or exchange to be given. If the product is returned in a damaged condition or has been opened, we will not be able to refund the cost of the product. Please make sure the products are packaged such that it is protected and not damaged and that the product hasn’t already been open. You may use the original shipping packaging and material to return if you so choose. It is the responsibility of the customer to return the product to us in re-saleable form and in original condition for full refund minus the shipping cost for exchanges. Customers are responsible for return shipping costs.

• What should I do if I have a question about my invoice or what was charged to my credit card?
We would be happy to answer your questions! Please call us at toll free number 855-255-MHEZ and we will be happy to assist you to clarify any questions you may have.

• Can I call in my order instead of using the internet?
Absolutely! Please call us at toll free number 855-255-MHEZ and we will be happy to assist you to clarify any questions you may have.

• What should I do if I have questions about the products I purchased from Making Healthy EZ LLC?
We would be happy to answer your questions! Please call us at toll free number 855-255-MHEZ and we will be happy to assist you to clarify any questions you may have.